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Definition
No-Show is a service that allows the card acceptor to charge the cardholder's account if a cardholder fails to cancel or use a reservation for car hire or a room rental.
Arkos allows additional features that are not documented in the nexoFAST 3.2 documentation. One of these features is it to allow No-Show transaction without looking for the transaction in the transaction log.
This is essential for terminal that are configure to do pre-auth without transaction log.
Reference Documents
Nexo Acquirer
Processing
The merchant can start a No Show transaction using a reservation reference or with manual entry of Card data information. No showwill result in two acquirer exchanges: Authorisation and completion.
If No-Show is started unsing a reservation reference, the original transaction can be retrieved from the transaction log if configured, and an authorisation request is sent online to acquirer. If the transaction log is not configured,
Card
element will not contain eitherProtectedCardData
orPlainCardData
since no card data is availableIf No-Show is started using manual entry, an authorisation request is sent online to acquirer.
Card
element will contain eitherProtectedCardData
orPlainCardData
No Show using a reservation reference with transaction log | Not supported currently |
No Show using a reservation reference whitout transaction log |
|
No SHOW using card manual entry |
Configuration
Arkos API
Sequence Diagrams
Modifications to No-Show Specific Processing
No-Show Specific Processing needs to take into account the Terminal Settings in order to bypass retrieving information for Tx. log. This is quite similar to how it is done for cancellation and pre-auth completion.
Nexo Acquirer Data Fields
No show without a transaction log will result in two acquirer exchanges: Authorisation and completion.
Card
element will not contain either ProtectedCardData
or PlainCardData
since no card data is available.