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Definition

A Refund is a process that credits a Cardholder account from the Merchant account.
It is initiated in case of reimbursement of a payment transaction, totally or partially.
A Refund performed at the POI (Point-of-Interaction) does not have to be linked to a previous payment transaction.

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• Nexo-Fast Specification Update Bulletin No. 11 Reference to the Original Transaction for Refund

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• Refund

Processing

The Refund service can be performed and processed in two ways:

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