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Any messages exchanged between the POI and AtheosGateway. Their location and an example are given below.
Atheos Gateway logs. Their location and an example are given below.
The POI configuration files. The complete structure shall be included with the incident report. Their location and an example are given below.
The POI doesn’t get
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configured even if it has received its configuration
This problem is likely caused by an incompatible configuration.
If your installation has more than one AtheosGateway, include the artifacts of all them with the incident report.
The artifacts to join to the incident report are:
The POI configuration files. The complete structure shall be included with the incident report. Their location and an example are given below.
The POI crashes when it receives its configuration
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