...
A description of what you were trying to accomplish
the API call URL. Mask the token value if its value is sensitive or at least a part of it. Leave the token tag.
The API call payload
the Detailed View of the all the related Application Log Entries which include success and failure messages
If the return code from the server is 500, the error logs from Apache2 on Atheos Server are required.
Optionally, a database dump may be given. It might be requested if further information is required to complete the investiguationinvestigation.
An API call doesn’t return the expected results
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A description of what you were trying to accomplish
The expected results including the difference between the actual results and the expected ones.
the API call URL. Mask the token value if its value is sensitive or at least a part of it. Leave the token tag.
The API call payload
the Detailed View of the all the related Application Log Entries which include success and failure messages
Optionally, a database dump may be given. It might be requested if further information is required to complete the investigation.
A POI configuration is missing some parameters
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What are the missing parameters including their names and values.
AtheosGateway Controller Logs. Their location and an example are given below.
AtheosGateway Control files. Their location and an example are given below.
Optionally, a database dump may be given. It might be requested if further information is required to complete the investigation.
A POI doesn’t get a newly deployed configuration
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