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A description of what you were trying to accomplish
the API call URL. Mask the token value if its value is sensitive or at least a part of it. Leave the token tag.
The API call payload
the Detailed View of the all the related Application Log Entries which include success and failure messages
If the return code from the server is 500, the error logs from Apache2 on Atheos Server are required.
An API call doesn’t return the expected results
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<DataSet><Id><Tp>PARA</Tp><Vrsn>2021-01-28 21:49:45</Vrsn><CreDtTm>2021-01-28T21:52:01</CreDtTm></Id><POIId><Id>SOFT0003</Id><Tp>OPOI</Tp><ShrtNm>SoftPOI #3</ShrtNm></POIId><Cntt><RplcCfgtn>true</RplcCfgtn><Mrch ntParams><ActnTp>UPDT</ActnTp><MrchntId>00000NEXOMER001</MrchntId><Vrsn>2021-01-28 21:49:45</Vrsn></MrchntParams><TMSPrtcolParams><ActnTp>UPDT</ActnTp><TermnlMgrId><Id>ATHEOS-TMS01</Id></TermnlMgrId><MntncSvc>MT MG</MntncSvc><Vrsn>2021-01-28 21:49:45</Vrsn><HstId>TMS001</HstId></TMSPrtcolParams><HstComParams><ActnTp>UPDT</ActnTp><HstId>TMS001</HstId><Adr><Adr><NtwkTp>IPNW</NtwkTp><AdrVal>51.79.49.100:1054</AdrVal></Adr> </Adr></HstComParams> |
Apache2 error log
They are typically found in /var/log/apache2/error.log. The filename may be different depending on your installation. These logs are particularly important when Atheos Server returns a 500 error code.
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[Wed Mar 31 00:00:01.739566 2021] [mpm_prefork:notice] [pid 1670] AH00163: Apache/2.4.41 (Ubuntu) configured -- resuming normal operations
[Wed Mar 31 00:00:01.739591 2021] [core:notice] [pid 1670] AH00094: Command line: '/usr/sbin/apache2'
[Thu Apr 01 00:00:02.441062 2021] [mpm_prefork:notice] [pid 1670] AH00171: Graceful restart requested, doing restart
AH00112: Warning: DocumentRoot [/var/www/html/atheosserver/public] does not exist
AH00112: Warning: DocumentRoot [/var/www/html/PoiMessagesSinkHole] does not exist
AH00558: apache2: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message |