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  • A description of what you were trying to accomplish

  • the API call URL. Mask the token value if its value is sensitive or at least a part of it. Leave the token tag.

  • The API call payload

  • the Detailed View of the all the related Application Log Entries which include success and failure messages

An API call doesn’t return the expected results

If an API call doesn’t return the expected results, the following artifacts shall be included in the incident report:

  • A description of what you were trying to accomplish

  • The expected results including the difference between the actual results and the expected ones.

  • the API call URL. Mask the token value if its value is sensitive or at least a part of it. Leave the token tag.

  • The API call payload

  • the Detailed View of the all the related Application Log Entries which include success and failure messages

A POI configuration is missing some parameters

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